Project Profile 7

• Retail sector
• Energy Industry
• National publically traded company

Client: One of Canada's largest national independent operators of retail, commercial/industrial and wholesale fuels, home heating oil, convenience stores and related products and services.

Project: To rollout a new IBM point of sale system to 150 gas stations
Budget: $750,000

Planning: This project was broken down into several steps.

• Order equipment
• Create assemply documentation
• Create end-user documentation
• Assemble point of sale computers
• Install operating system and software
• Configure store and pump configurations
• Validate and test each pouint of sale system
• Ship equipment to each location
• Verify internet connectivity at each site
• Schedule installers (4 hours on site)
• Schedule trainers (3 days on site)
• Schedule service staff to remotely validate each before go-live
• Meeting to discuss Lessons learned